Hamleys Reviews
Hamleys Customer Reviews (13)
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Hamleys.com Return Policy?
Hamleys.com offers a 90-day peace of mind guarantee on purchases made within the UK. They will honour a refund for unwanted toys returned within 60 days and exchanges within 90 days. Unwanted products should be returned directly back to one of their high street stores in person, ensuring the toys are in a re-saleable condition. For a full refund or replacement of toys purchased at their stores, a copy of the purchase receipt is required. If the unwanted product included a Free item offer, both items need to be returned to obtain a full refund. They are unable to offer the 60-day peace of mind guarantee refund on any items that are not in a re-saleable condition. Faulty items can be replaced or refunded within 1 year of purchase, but this does not apply to faults or damages caused by accident, neglect, or misuse. Personalised, made-to-measure, or perishable goods are not eligible for a refund or exchange unless they are faulty.
As for the shipping policy, Hamleys.com offers a 48-hour courier service for most addresses in the UK. The 48-hour service begins when orders are dispatched from their warehouse. For larger items delivered directly from their suppliers, the delivery may take up to 15 working days. They offer free delivery on orders over £35 for standard delivery UK mainland orders only, excluding large items delivered directly from their suppliers. For orders dispatched from their warehouse, customers will receive a dispatch email including a tracking number. On the day of delivery, customers will receive a further email notification from their courier advising them of an estimated delivery timeframe within 2 hours. If nobody is home, the courier will either leave the parcel in a safe place, leave with a neighbour, leave at a local collection place, or leave a card to arrange re-delivery. An email advising of their action will be sent to the customer.
Can I find educational toys on Hamleys.com?
Yes, educational toys can be found on Hamleys.com. The site offers a range of early learners learning toys designed to ignite children's curiosity and introduce them to new ways of interacting with the world. These toys are not only exciting and fun but also educational. There are also Fun & Educational Toys for 10-Year-Olds in the Hamleys Collection. The toys are categorized by price point, brand, and age, making it easy to find the perfect educational toy for any child. There are toys for babies, preschool learning toys, and early learning toys. In addition, there are science kits for kids, which can be a great way to make learning fun and interactive. So, yes, Hamleys.com is a good place to look for educational toys.
What are some popular toys on Hamleys.com?
Here are some popular toys on Hamleys.com:
- Jellycat Amuseable Aloe Vera Small
- Jellycat Edward Bear Small
- Jellycat Amuseable Moon Cactus
- Jellycat Backpack Panda
- Jellycat Vivacious Vegetable Broccoli
- Jellycat Amuseable Baguette
- Jellycat Bashful Silver Bunny Little (Small)
- Jellycat Blossom Cream Bunny Original (Medium)
- Jellycat Bashful Zebra Original (Medium)
- Hamleys® Ralleyz Warrior 3 in 1 RC
- Hamleys® Ping Ping Panda Soft Toy
- TY Cora Pink Mermaid - Sequin
- TY Pyjama Bear Pink - Baby TY - Regular
- TY Wiggy Sea Lion - Beanie
- Hamleys® Racing Car Smoking Shark
- TY Orson Brown Ostrich - Boo
- Hamleys® Tick Tock Brick Knock
In addition, the top 10 toys for Christmas 2023 include:
- L.O.L. Surprise Magic Flyers
- Playmobil 71316 1.2.3 & Disney: Winnie's & Piglet's Tree House
- TY Marvel Squishy Beanies, 14 Inch
- Barbie Pop! Reveal Fruit Series Dolls
- Hamleys Wooden London Bus
- Hamleys Harry Potter Bears
- Paw Patrol Movie Skye Deluxe Vehicle
- Hamleys Magic Motion Car
- Beast Lab Shark Beast Creator Set
These toys are popular among children of all ages and are sure to bring joy and excitement. They range from soft toys to action figures, puzzles, and more. Each toy is designed to provide fun, entertainment, and educational value. They are perfect for gifting on special occasions or just for everyday play. Enjoy shopping!
What is the return policy for Hamleys.com?
Hamleys offers a 90-day peace of mind guarantee on purchases made within the UK. Refunds are honored for unwanted toys returned within 60 days, and exchanges within 90 days. Unwanted products should be returned directly back to one of the high street stores in person, ensuring the toys are in a re-saleable condition. For a full refund or replacement of toys purchased at the stores, a copy of the purchase receipt should be provided. If the product is faulty, Hamleys promises to replace or refund faulty items within 1 year of purchase, excluding faults or damages caused by accident, neglect, or misuse. Personalized, made-to-measure, or perishable goods are not eligible for a refund or exchange unless they are faulty. For toys purchased from the Hamleys website, they can be returned to one of the stores to obtain a refund. The store team will forward the details to the Web team to process the refund directly onto the card used when the order was placed. Please note that Plum Play products cannot be returned to any Hamleys store. If you would like to return this product, please contact the Customer Services teams. If the product purchased included a Free item offer, both items should be returned to obtain a full refund. If the items are not in a re-saleable condition, they may be returned to you at your cost. The refunds will be processed in the currency of the country of the store visited to request a refund. If the currency differs from that shown on your receipt, the store will convert the currency.